Communication Skills

[جمال عبد الله أحمد]

Communication Skills - Start Here!


Why you need to get your message across

Effective communication is all about conveying your messages to other people clearly and unambiguously. It's also about receiving information that others are sending to you, with as little distortion as possible.
Doing this involves effort from both the sender of the message and the receiver. And it's a process that can be fraught with error, with messages muddled by the sender, or misinterpreted by the recipient. When this isn't detected, it can cause tremendous confusion, wasted effort and missed opportunity
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In fact, communication is only successful when both the sender and the receiver understand the same information as a result of the communication.
By successfully getting your message across, you convey your thoughts and ideas effectively. When not successful, the thoughts and ideas that you actually send do not necessarily reflect what you think, causing a communications breakdown and creating roadblocks that stand in the way of your goals – both personally and professionally.
In a recent survey of recruiters from companies with more than 50,000 employees, communication skills were cited as the single more important decisive factor in choosing managers. The survey, conducted by the University of Pittsburgh’s Katz Business School, points out that communication skills, including written and oral presentations, as well as an ability to work with others, are the main factor contributing to job success


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In spite of the increasing importance placed on communication skills, many individuals continue to struggle, unable to communicate their thoughts and ideas effectively – whether in verbal or written format. This inability makes it nearly impossible for them to compete effectively in the workplace, and stands in the way of career progression.
Being able to communicate effectively is therefore essential if you want to build a successful career. To do this, you must understand what your message is, what audience you are sending it to, and how it will be perceived. You must also weigh-in the circumstances surrounding your communications, such as situational and cultural context


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[جمال عبد الله أحمد]

Communications Skills – The Importance of Removing Barriers

Problems with communication can pop-up at every stage of the communication process (which consists of the sender, encoding, the channel, decoding, the receiver, feedback and the context – see the diagram below). At each stage, there is the potential for misunderstanding and confusion.

http://www.mindtools.com/media/Diagrams/CommunicationsProcess.GIF






To be an effective communicator and to get your point across without misunderstanding and confusion, your goal should be to lessen the frequency of problems at each stage of this process, with clear, concise, accurate, well-planned communications. We follow the process through below:
Source...

As the source of the message, you need to be clear about why you're communicating, and what you want to communicate. You also need to be confident that the information you're communicating is useful and accurate.


Message...
The message is the information that you want to communicate.


Encoding...
This is the process of transferring the information you want to communicate into a form that can be sent and correctly decoded at the other end. Your success in encoding depends partly on your ability to convey information clearly and simply, but also on your ability to anticipate and eliminate sources of confusion (for example, cultural issues, mistaken assumptions, and missing information.)
A key part of this is knowing your audience: Failure to understand who you are communicating with will result in delivering messages that are misunderstood.


Channel...
Messages are conveyed through channels, with verbal channels including face-to-face meetings, telephone and videoconferencing; and written channels including letters, emails, memos and reports.
Different channels have different strengths and weaknesses. For example, it's not particularly effective to give a long list of directions verbally, while you'll quickly cause problems if you give someone negative feedback using email.


Decoding...
Just as successful encoding is a skill, so is successful decoding (involving, for example, taking the time to read a message carefully, or listen actively to it.) Just as confusion can arise from errors in encoding, it can also arise from decoding errors. This is particularly the case if the decoder doesn't have enough knowledge to understand the message.


Receiver...
Your message is delivered to individual members of your audience. No doubt, you have in mind the actions or reactions you hope your message will get from this audience. Keep in mind, though, that each of these individuals enters into the communication process with ideas and feelings that will undoubtedly influence their understanding of your message, and their response. To be a successful communicator, you should consider these before delivering your message, and act appropriately.


Feedback...
Your audience will provide you with feedback, as verbal and nonverbal reactions to your communicated message. Pay close attention to this feedback, as it is the only thing that can give you confidence that your audience has understood your message. If you find that there has been a misunderstanding, at least you have the opportunity to send the message a second time.


Context...
The situation in which your message is delivered is the context. This may include the surrounding environment or broader culture (corporate culture, international cultures, and so on

[جمال عبد الله أحمد]

Removing Barriers at All These Stages

To deliver your messages effectively, you must commit to breaking down the barriers that exist within each of these stages of the communication process.
Let’s begin with the message itself. If your message is too lengthy, disorganized, or contains errors, you can expect the message to be misunderstood and misinterpreted. Use of poor verbal and body language can also confuse the message.
Barriers in context tend to stem from senders offering too much information too fast. When in doubt here, less is oftentimes more. It is best to be mindful of the demands on other people’s time, especially in today’s ultra-busy society.
Once you understand this, you need to work to understand your audience’s culture, making sure you can converse and deliver your message to people of different backgrounds and cultures within your own organization, in your country and even abroad
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Good Luck:36_1_39[1]:

[ريدان الاحمد]

theCommunication is aserus proplem for some people
whom they simply could not get thier ideas for thier friends
thankyou very much mydear brother

[جمال عبد الله أحمد]

theCommunication is aserus proplem for some people
whom they simply could not get thier ideas for thier friends
thankyou very much mydear brother


u r right sister. it's a big problem especially with my freind . hahaha...sometimes I hope to shout on them one day. because they think that I don't understand anythings and the problem that they can explain thire ideas academically. Chainese friends, Somalians and Afghaninas and so on,not all, a few of them cannot do that or understand what the others said and how they are thinking??
it's really a big tragedy:36_1_42[1]: for me. haha

Thanks sitster Ridan for passing and opinion.
May Allah reward u

[ريدان الاحمد]

hahaha tou are thank you
yes its realy atrgedy with your friends i hope god help you

[جمال عبد الله أحمد]

Assalam Alikom brothers and sisters

@sister Ridan" I hope so.
Thank u ...May Allah bless u.


The first lesson was about communication skills and it was in another way, maybe you cannot understand what is mean by communication through it ?? Or, what the topic was talking about?? So, here are another topic. I prepared it by myself from my book.

What is communication?

Communication is the transfer and understanding of meaning. Note the emphasis on the transfer of meaning; this means that if information or ideas have not been conveyed communication hasn’t taken place. The speaker who isn’t heard or the writer whose materials aren’t read hasn’t read hasn’t communicated. More importantly, however, communication involves the understanding of meaning. For communication to be successful, the meaning must be imparted and understood.


The perfect communication, if such a thing existed, would occur if a a transmitted thought or idea was received and understood by the receiver exactly as it was envisioned by the sender. Another point to keep in mind is that good communication is often erroneously defined by the communicator as agreement with the message instead of clear understanding of the message. If someone disagrees with us, we assume that the person just didn’t fully understand our position.
In another words, many of us define good communication as having someone accept our views. But you can clearly understand what someone means and just not agree with what person say.

The final point we want to make about communication is that it encompasses both
Interpersonal communication –communication between two or more people- and
Organizational communication – all that patterns, networks, and systems of communication within and organization. Both types are important to managers.

we will take the most important points .



cont'd.....:36_1_39[1]:

[MUHAMMAD ABDELFATAH]

thank you brother for your great effort i passd throuth it and it attracted me to give a comment its great job brother

and did you know and i`m sure you know that all or the most communication skills have an old history in our islam and many sources in it really but we need a men and women to findout and present it from our culture

thank you again and may god reward you

[ريدان الاحمد]

i am sorry brother i could not undrestand it the first time
thank you very much

[جمال عبد الله أحمد]

thank you brother for your great effort i passd throuth it and it attracted me to give a comment its great job brother

and did you know and i`m sure you know that all or the most communication skills have an old history in our islam and many sources in it really but we need a men and women to findout and present it from our culture

thank you again and may god reward you


Thanks brother Fares for ur passing and opinion
May Allah reward u too

for the communication skills in Islam, u r right and I gree with u but we study an American curriculum...if u have subjects in English Language about this topic ,could u post it to complete this topic ?

Thank u brother for a nice comment
May Allah bless u

[جمال عبد الله أحمد]

i am sorry brother i could not undrestand it the first time
thank you very much

whaaat :36_11_7[1]:??
why u didn't ask me to explain it more??:36_1_28[1]:
However, I will post the whole subject SoOoOoOn.

thank u sister for ur comment

con't....:80:

[جمال عبد الله أحمد]

[

As we know, the person who can communicate with others people he will become a respected among them because he concern them by his communication. So the functions of communication are

Functions of communication

Control

Formal and informal communications act to control individuals’ behaviors in organizations.

Motivation:

Communications clarify for employees what is to done, how well they have done it, and what can be done to improve performance

emotional expression:

Social interaction in the form of work group communications provides a way for employees to express themselves.



Information:

Individuals and work groups need information to make decisions or to do their work.

That’s all.

In this lesson we will take only the interpersonal communication and the organizational communication will not. Because we don’t need it in our life as I see. So I will use a word of manager and what he has to do with his employees inside the organization? and you have to imagine that you,the manager. Put yourself in his place and start practice these instructions with people in your life. The instructions are not different and not especially for manager only. It’s for us too and we can perform it in our life. Let’s start with the third point of this lesson:

It’s…. Methods of interpersonal communication

This point is same the first one which we mentioned it in the first posted of this lesson but we are going t to explain it briefly.

Before communication can take place, a purpose, expressed as a message to be conveyed, must exist. It passes between a source (the sender) and a receiver. The message is converted to symbolic from (called encoding) and passed by way of some medium (channel) to the receiver, who retranslates the sender’s message (called decoding). The result is the transfer of meaning from one person to another. You can refer to the first graph which explain this ways.

•Message

ØSource: sender’s intended meaning

•Encoding

Ø The message converted to symbolic form
•Channel

Ø The medium through which the message travels

•Decoding

Ø The receiver’s retranslation of the message

•Noise

Ø Disturbances that interfere with communications

Also, an important part of interpersonal communication is “nonverbal communication” that is, communication transmitted without words. Some of the most meaningful communications are neither spoken nor written. When collage instructor is teaching a class,, she doesn’t need words to tell her that students are tuned out when they begin to read a newspaper in the middle of the class. Similarly, when students start putting their book, papers, and note books away, the message is clear: class time is about over. Although, the best–known types are body language and verbal intonation.

what's body language and verbal intonation??

we will know about these types next topic



:80:.